Refund Policy

At Preeminent Cutz, we value your time and strive to provide high-quality grooming services. This Refund Policy outlines our terms regarding cancellations, refunds, and service satisfaction.

1. Service Refunds

• All services are non-refundable once completed.

• If you are unsatisfied with your service, please notify us within 48 hours of your appointment. We will offer a correction or adjustment at no additional cost, at our discretion.

2. Cancellations

• We require at least 24 hours’ notice to cancel or reschedule an appointment.

• Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

3. No-Shows

• Clients who do not show up for a scheduled appointment without notice may be charged a no-show fee and may be required to prepay for future bookings.

4. Late Arrivals

• Arriving more than 10 minutes late may result in a shortened service or the appointment being rescheduled. No refunds will be issued for missed or shortened appointments due to lateness.

5. Product Sales

• All retail product sales are final. No refunds or exchanges will be accepted unless the product is defective or damaged at the time of purchase.

6. Contact Us

If you have questions or concerns about a service you received, please contact us:

We’re committed to ensuring you’re satisfied with your experience at Preeminent Cutz.